37 replies to this topic

[Danny Steyn]

I have been a Traqmate user since I started racing 8 years ago. I love the product and have been a very happy user of the product. There are features in other data systems that I like and would want to have on Traqmate, but so far I have not worked with a system that is more user friendly, and here in the South East Traqmate has the lions share of the market.

 

Disclaimer, Traqmate has supported me over the years with their product. But those that no me know that I will not promote anything that I do not believe in. Glenn and Andre are two great guys and they have my full support.

[tynor]

I have updated to firmware 2.8 recently in order to support USB on/off via the traqdash. If I downgrade to 2.7 will I lose the auto-start feature for my new cameras?

Answering my own question after trying it during this mornings qualifying: the older firmware works fine with the usb Mobius. I'm really liking the integration.

[Chris D.]

It seems the error is cumulative.  I started moving the Start/Finish line around the track to immediately in front of the segment we are evaluating.  Doing that often will change the time gap graph from showing that something good happened on a given lap to something bad.   Whatever the cumulative error is, seems to not be built up only in a few feet and the analysis of that segment then makes sense from many angles.

 

Thoughts?

 

It is an irritating process.  First because you shouldn't have to do it, but also because as soon as you move S/F, you have to re-pick your laps because it defaults back to all laps checked if memory serves.

 

My .02

 

Also, Todd - PM Sent.

 

Kyle

 

This is exactly the problem I have!  Perfectly described.   Let's hope the TM guys figure it out.  

[Team Traqmate]

I have updated to firmware 2.8 recently in order to support USB on/off via the traqdash.   If I downgrade to 2.7 will I lose the auto-start feature for my new cameras?

 

2.7 will control the cameras just fine. 

[TrailBrake]

You can't shift start/finish easily with Traqmate? 

 

If people are having trouble with the laps aligning and miss it at times, when you look at your time slip/compare, when you look at it, if it has peaks or valleys at every corner, there is an alignment problem.

 

 

Attached Files

•  alignent good (Small).png   137.52KB   2 downloads
•  alignent bad (Small).png   122.22KB   2 downloads

[Todd Lamb]

With the primary software issue that's been a problem for the past two years, the graphs will line up at the beginning of a lap and get worse the further you go. It isn't a start/finish issue or a line issue, it's a major software flaw.

I had it happen with my data vs Frank Todaro's data from MIS. Not a single one of my 7 sessions would line up with his. Makes my job as a coach extremely difficult.

And if anyone thinks I am being unfair to TraqMate that is simply not the case. I've spoken with them at length about this issue two years ago and again last year. I was a huge supporter of the company. But the lack of a patch for a major issue left me and my clients hanging with useless data systems, because comparing data is after all THE primary function.

For TraqMate to suggest (above) that AIM or any other company is trying to put them out of business, I guess that means a competitor planted this bug in the software?

[Team Traqmate]

You can't shift start/finish easily with Traqmate? 

 

If people are having trouble with the laps aligning and miss it at times, when you look at your time slip/compare, when you look at it, if it has peaks or valleys at every corner, there is an alignment problem.

 

You can easily move the S/F with Traqmate data, just drag and drop. 

 

These screen shots are not from Traqmate, Aim?

[Jim Drago]

I am a long time supporter of traqmate as well. I have several traqdash systems and heavily invested in their products and put them in most of our cars we build. This problem has been around a long time. What puzzles me is that many upgrades and new features have been added over the last few years, but this fundamental issue remains. Many of my customers are frustrated with it and the assurances that it will be fixed soon etc as that has been said for awhile. I am not sure if this fix requires excessive money,knowledge or both. I can only assume if it was a relatively easy and inexpensive fix, it would have been fixed by now. This problem has to now be costing Traqmate a significant number of sales as many loyal customers such as myself are concerned if this fix is coming and when. So I can only imagine that Glen is working hard on the fix. I texted with Glen the other day and he said he was testing a fix at Kershaw this past weekend. I havent heard back, hopefully they are making progress. We are staying on board with Traqmate and hoping Traqmate gets this resolved by the end of the year.

Jim

[Team Traqmate]

With the primary software issue that's been a problem for the past two years, the graphs will line up at the beginning of a lap and get worse the further you go. It isn't a start/finish issue or a line issue, it's a major software flaw.

I had it happen with my data vs Frank Todaro's data from MIS. Not a single one of my 7 sessions would line up with his. Makes my job as a coach extremely difficult.

And if anyone thinks I am being unfair to TraqMate that is simply not the case. I've spoken with them at length about this issue two years ago and again last year. I was a huge supporter of the company. But the lack of a patch for a major issue left me and my clients hanging with useless data systems, because comparing data is after all THE primary function.

For TraqMate to suggest (above) that AIM or any other company is trying to put them out of business, I guess that means a competitor planted this bug in the software?

I'm not disagreeing with you.

 

There is an issue and we are aware of it, Glenn is reworking the Sensor Unit software to solve the issue as we speak. The GPS chips have changed over the years giving different results based on the year the system was produced. Also GPS correction stations do have an effect on the data as well. Again not saying there isn't an issue, there is, but we are getting to the bottom of it. 

 

While AIM might not be directly trying to put us out of business it is good to know that you aren't biased either.

http://atlspeedwerks...sition-systems/

[Team Traqmate]

I am a long time supporter of traqmate as well. I have several traqdash systems and heavily invested in their products and put them in most of our cars we build. This problem has been around a long time. What puzzles me is that many upgrades and new features have been added over the last few years, but this fundamental issue remains. Many of my customers are frustrated with it and the assurances that it will be fixed soon etc as that has been said for awhile. I am not sure if this fix requires excessive money,knowledge or both. I can only assume if it was a relatively easy and inexpensive fix, it would have been fixed by now. This problem has to now be costing Traqmate a significant number of sales as many loyal customers such as myself are concerned if this fix is coming and when. So I can only imagine that Glen is working hard on the fix. I texted with Glen the other day and he said he was testing a fix at Kershaw this past weekend. I havent heard back, hopefully they are making progress. We are staying on board with Traqmate and hoping Traqmate gets this resolved by the end of the year.

Jim

 

Thanks Jim,

Glenn got your text and that spawned him to dig into the SU firmware to do look at the fix again, he also dropped his phone in the pool...

 

It will be fixed by the end of the year and hopefully with the next release. 

[TrailBrake]

You can easily move the S/F with Traqmate data, just drag and drop. 

 

These screen shots are not from Traqmate, Aim?

 

They are AiM screenshots. I used them to illustrate the time slip shape as the lap alignment changes.

[Todd Lamb]

I'm not biased at all. We became an AIM dealer specifically because Traqmate could not provide a working product.

[Adax]

Even if when the bug is fixed it seems that there will always be a cumulative positioning error due to the data being referenced to distance traveled rather than position on track. I've seen different drivers and different lines have as much as 50 feet difference in distance traveled in a lap. Do other data systems use distance as well or are they position referenced?

 

Position reference would have its own set of problems due to different lines,l but the error would not be cumulative.

[TrailBrake]

Even if when the bug is fixed it seems that there will always be a cumulative positioning error due to the data being referenced to distance traveled rather than position on track. I've seen different drivers and different lines have as much as 50 feet difference in distance traveled in a lap. Do other data systems use distance as well or are they position referenced?

 

Position reference would have its own set of problems due to different lines,l but the error would not be cumulative.

Most systems have a way of taking the (usually) small lap distance difference and spreading it out across the lap to give good data comparison. It doesn't always work. That is what you see in the "good" example I posted above. It's good for most of the lap, but not all. That is usually not a huge problem and you can shift the lap to work analysis on the shifted portion.

 

There are ways to fix it, but I only know of one group/manufacture that still does, but it's not public. MoTeC used to have a feature that allowed you to stretch/shrink sections of laps to make up the distance difference, but it's been out of I2 for a long time.

[Team Traqmate]

WAAS correction stations and there proximity to the track is one of the reasons the distance can vary.

 

https://en.wikipedia...entation_System

[Keith Andrews]

Interesting that WAAS improves accuracy for planes but is an issue for GPS based data systems.

[Steve Scheifler]

If tracks would install differntial beacons..

Haven't looked into it for many years but surprised they aren't practically standard by now. Are they even at tracks frequented by pro events? Are high-end systems equipped to use them?

[Chris D.]

Has anyone heard of some updates from the Traqmate team on the GPS glitches and cummulative error issues?   Their forum page is really really quiet.   I can't afford to collect another year's worth of useless data in 2016.   I fear I may have to call this a loss and jump to the AIM system.