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I have only run my 2011 Mx5 two weekends so far in T4. The first was uneventful, the second was not so much. These cars are all ABS. At Grattan turn three is a downhill left where you do a quick tap of the brake and turn. My car had an ABS light on and it went into panic brake mode and I had no brakes, extremely hard pedal and off track and straight into the guardrail. Losing brakes on the race track is not, I can assure you and scared the hell out of me. Luckily it was just lite damage to the front cover and a pretty lite hit. We got the car back and struggled to fix it and time had basically run out.
So enter Mazda and John Doonan. I texted John and told him were struggling and needed help. I got a call from one of Mazda's best trouble shooters within the hour. After a 20 minute conversation, he informed me we needed to get the car to a dealership as they had a specific scanner that we needed to use to further evaluate. I texted John again, in minutes I got a text back from the director of Mazda Mid West who had already had me set up with our best local dealership, Gwatney Mazda and their service manager. I had the car towed there yesterday and it arrived at 7:45. I was called at 8:05 from the service manager. "Mr. Drago, we have your car here, I am aware of the your brake issues and your time constraints, don't worry about it, we will have you the car back by the end of the day and I am putting my best guy on it." What a relief that was to hear the confidence in his voice, I knew this would be handled. At about 10:00, John the service manager called back and said, "Mr. Drago, you can come get your race car you are all ready to go and don't worry about those brakes just go out and win!" I couldn't thank him enough. I asked what I owed him and his reply" Don't worry about it Mr. Drago, Mazda of America paid for this one" Wow, that iscustomer service! I can't thank you guys enough. Special thanks to John Doonan and Gwatney Mazda.
Jim
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