One thing that seems to be missing is that SCCA members are also customers. I would guess that most everyone who has shared negative comments works for some kind of business. How many times has someone in your business screwed up which has caused financial harm to another party? Huh?
And lets be honest. If someone suffers financial harm over something like this then whoever they are dealing with that holds them responsible is a pure D!
So cast your stones. I hope you remind yourself of your comments the next time a customer has a problem with the business you are involved in.
Let's all try to be better members and good customers.
I'll delurk for a minute...
That's a pretty pathetic attitude to have, as are the attitudes of Chris the "webmaster" and Roger Krebs. We're that to happen with any of the organizations with which I'm professionally involved there would be at least some sort of internal action toward those responsible up to and including termination. Roger Krebs has communicated the situation in an unprofessional manner by not accepting responsibility for the situation and basically blaming the customers. The customers didn't post the link to the registration and had no way of knowing the registration wasn't "open", even though it was on a public facing page of the region's site. This to me indicates a lack of knowledge on the modern methods of communication and how this sort of media is involved in everyday life.
Krebs seems to be more concerned with how CoTA views the region rather than providing a world class experience to the customers. In his two communications thus far Krebs has been dismissive, arrogant, and talked down to the competitors when he should have been humble and apologetic. There is no need to speak to the racers in that manner. They are all adults and should be given the rules and face the consequences if they are violated.
At this point it appears the region may not be able to host an event of this magnitude without some outside help from persons that have produced events of this scale. Given the issues with registration and the obvious fact that not a great deal of thought was put into the qualifying format for a completely subscribed class would lead me to believe that this is only the first of the issues.
Back to lurk mode, got metal to bend and melt together...
Dave